Thursday, June 30, 2011

Heard on the Selling Floor


I just don’t get customer logic.

A lady and her son came into my section today and were looking at suits.

“Are these ones reduced?” she inquired about our new range of suiting on the back-wall.

“No, sorry. It is just the ones up the front under the sale signs,” I politely replied on autopilot.

Aghast she replied, “well that’s just NOT right.”

Before my brain kicked in, my mouth got to work, “turns out it is right. It would be kind of ridiculous, not to mention idiotic if we marked down clothes we just received, don’t you think?”

Thankfully, she agreed. I need to be more careful.

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