Thursday, May 26, 2011

How to…get the attention of staff (according to staff)

On Tuesday I walked you through some of my least favourite ways that customers have tried to get my attention.

Today, I will talk you through what I believe to be the most successful way of getting attention, and service.

Walk up to the sales assistant and say…

“Excuse me, can you please help me?” in a really pleasant tone.

A staff member can’t argue with that sort of respect and kindness being shown to them and will actually want to help. It is not rocket science.

Simple. As. That.

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